Content strategy and UX: A modern love story

It's inherently impossible to design a great user experience for bad content. If you're passionate about creating better user experiences, you can't help but care about delivering useful, usable, engaging content. By Kristina Halvorson

US UX versus EU UX: What’s the difference?

In response to questions from Amy Knox regarding US.UX and EU.UX, Søren Muus (creative director at FatDUX and co-initiator of ECUX) recently posted on the mail list of the Information Architecture Institute some interesting ideas in this matter. By Soren Muus

Know Your Customer's Motivations

The concept of user experience (UX) is a good one, but many people try to position it as a role in an organization that helps make an app or website successful. By Bryan

The making of Undercover UX Design

We appropriated the tools of our trade: personas, content analysis, user feedback and deep iteration—but it was trial and error that finally unearthed the process that worked for us. By Cennydd Bowles